TOURIST USING APP
Number of Tourists Using App
CHATBOT USER
Number of Tourists Using ChatBot
APP COMMUNICATION
App usage rate of customers in hotels with app
USER ADVICE
Rate of app users recommending the hotel
No matter where your guests are at the facility, they can contact with you and quickly send their requests and get their answers.
- There are 1 million 73 thousand 500 facilities providing accommodation services throughout the World. 402 thousand 933 of these hotels serve in the star facility category. BoltData 2019
- According to the data of 2019, the ministry announced that the total bed capacity is 1 million 715 thousand 200, 992 thousand 34 with operation certificate, 180 thousand 852 with investment certificate, 542 thousand 314 with municipality certificate.
AKTOB 2020 - 94% of business travelers and 80% of leisure travelers want to use mobile apps to request services. 49% of travelers want to use mobile apps and devices to communicate with hotel staff.
Oracle – Hotel Online 2020 - Guest recommend +75% more to brands that offer personalized services and use their services. 35% of hotel guests said they would like to Schedule room cleaning, and 26% would like to receive a smartphone notification that their room has been cleaned.
Oracle – Broadridge 2019
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